
To be successful in a global marketplace demands enhanced levels of cultural awareness. Some of the biggest multi-nationals have made costly errors when imposing their own cultural values on another culture – sometimes inadvertently, despite having the best intentions; sometimes simply through a lack of sensitivity and awareness.
A lack of cultural sensitivity can lead to lost business opportunities, failing to attract the best candidate or missed market opportunities. At its worst, it can also lead to strife in the workplace, customer dissatisfaction and loss of revenue.
In Britain we already lag behind many of our competitors in terms of language skills. Despite the dominance of English in global business, we can easily miss out on the cultural nuances which go with linguistic knowledge. Even without language skills, however, it is possible to enhance communication between partners by increasing awareness of cultural differences and their impact.
This is where Mozayiks can help you. With many years' experience of working with other cultures, living abroad and developing language skills, our consultants can provide guidance in enhancing cross-cultural communication across your organisation.
In addition to our consultancy services, we offer modular training which can be combined together to create a course which is most suitable for your individual organisation’s requirements. A combination of core sessions (which we consider are essential to gaining a good understanding of cultural diversity and cross-cultural awareness) and a wide selection of optional sessions from which we hope you will find a match for your own requirements. Click here for more detailed information on our modular courses.
You can also see sample outlines of courses we have developed for other clients ~ Example 1 | Example 2 | Example 3